Future Health has provided me with a clean, professional, detailed note that I feel comfortable giving to any healthcare provider or third-party payer. The company's continuous effort to make documentation a seamless part of my patient flow is one of the greatest assets of my practice.
I feel great! There's nothing greater than knowing your business is 100% securitized. We were recently audited by Cigna Government Services (Medicare) for a post-payment review of services billed between January and June 2007. I am using Future Health's Dashboard Documentation system, so all I had to do was locate the notes and press print. It was easy to do and I was confident of the quality of my notes. When I got the audit results back, we were found to be compliant with a $0 dollar overpayment finding! I don't know how much money I saved by passing the audit, but I have heard about plenty of doctors who have had to pay back hundreds of thousands of dollars! With Future Health's system, I am absolutely more confident in the quality of my notes!
Future Health's technology was above and beyond everyone else's. All of the other software companies made the old ways look new. Your procedures seem like they are all new technology and have never been done before.
The State of Arizona Board of Chiropractic Examiners came to my office. Dr. Scott Tauber is one of the board auditors and he goes to doctor's offices and audits their notekeeping and record system. After a 2 hour audit of all of my records, he walked out of the office and told me we passed 100%. I doubt very much if any office in the state has passed an audit 100%. So, I'm really happy with Future Health software and I highly recommend that everybody get on board and use the software to its fullest capacity because it will help you get through a full field audit in flying colors.
Everything that comes out of your office should look very, very professional. Having an electronic health note through Future Health software is an incredibly professional way to convey that information to the medical community.
I investigated 3 companies' products and FHI was the best in its presentation and the sentences it produced in the patient notes were superior to the other two. Additionally, I could see that the system was constructed according to the way a chiropractor thinks. I also liked the fact that Dr. Kraus is the head of a state board. I have previously worked as an expert witness and examiner for the California Board, so I have some insight into the point of view that one has when in an administrative position in regard to practicing. In other words, I thought the product would be both practically and legally safer than the others.
The Activator screens are complete, fast and easy to utilize. My favorite feature of the documentation module is hyper-speed which allows for greater efficiency and cuts down my documentation time. I would recommend Future Health to any of my colleagues. I appreciate the quality electronic documentation with quickness and versatility. For the first time I have complete confidence when I send in records for review. Before I began using Future Health documentation I was getting dinged hard on post audit reviews. Since using Future Health I have excellent documentation and no further post review audit problems.
I purchased my Future Health software because I wanted to increase the quality of my documentation for professional and reimbursement reasons while at the same time reducing my time taking notes. The documentation was second nature to me after Day 1. After three months with the new system, I am realizing the choice to buy Future Health has been one of the best business decisions I have made. I have achieved just what I wanted; I enjoy higher quality documentation while spending less time at it.
I really like the setup of the Tx/Dx screen. Everything is on one screen, so keeping records accurate and current is effortless.
Any change is stressful, even good ones. This change was worth the effort and was easier than expected. The reason for my investigation and eventually buying Future Health was a close encounter of the worst kind—Medicare. They insisted I pay them back almost $20,000 by the end of the month. As it turned out, I did not owe them anything and was not required to pay, so I decided to spend that money keeping myself safe with Medicare in the future. After looking at several different systems, I decided on Future Health. We could not have asked for a better company to do business with than Future Health. They were with us at every step of the way. We have yet to speak to anyone who has not been very courteous and kind as well as very knowledgeable about the system. The support and training was as good as it gets. We certainly would recommend Future Health, and we would tell colleagues how wonderful Future Health is to deal with from start to finish.
The software is doing a great job. You have a good product.
Speed is very important. Nowadays you just can't be tied down with a slow electronic health record process or any documentation process. It has to be quick. And again, the more you use the Future Health system, the quicker it gets.
You don't have to search a list of twenty possibilities. Instead, you choose the words and terms you use most often and they're all right there for you.
I can create a truly customized note, two pages long, with meaningful data, in less than 1-2 minutes. The patient education system is auto-generated and customized to the DX and will blow you away. My patients are impressed and thankful. You've got to see this operation. You want documentation, the VOS delivers…fast and easy!
I have owned three different top-of-the-line documentation and billing software packages. I had become so frustrated over the years with the cumbersome pathways of these softwares. The FHI Virtual Office Suite is genius in action. It is loaded with so many features and shortcuts, my staff loves it! And so do I!