Future Health's Interconnectivity Paves the Way towards a Happier Staff
Maintaining a happy staff is vital to having a successful practice. These hardworking, dedicated individuals make the difference between surviving practices and successful ones. Without them, practices would not only fail to attract new clients and keep their regulars, but they would ultimately fall pray to their overwhelming workload. With patient loads continually increasing, the amount of work placed upon each staff member becomes greater every day. The time requirement necessary to complete the work has many of these hardworking individuals feeling overwhelmed and underappreciated. In order to cure this widespread epidemic is it crucial for practices who which to continue thriving, to embrace the remarkable power of digital integration. An integrated system, like Future Health promises to provide your staff with significantly less paperwork and fewer wasteful work redundancies; therefore eliminating wasteful clinic management.
Your Staff has Needs in Order to become Productive
Your Staff has Obstacles preventing their Productivity
This position is supported by a large study published in the Journal of Allied Health,1 which examined the changing attitudes of nurses and occupational therapists who graduated in the late 1980s and mid-1990s. While many showed a high degree of job satisfaction, most agreed that the health care system was becoming inefficient and were burdened by larger workloads and more paperwork. Respondents who were unhappy said workload and paperwork were key elements in their dissatisfaction. The authors draw the conclusion that increased workloads and burnout seem to stop workers from achieving the very things that normally would satisfy them about a job: a sense of achievement and worth.
You have Options for Improving Productivity & Staff Morale
Problems with Current Paper-run Clinics
The Solution: Horizontal & Vertical Integration
Paperwork involves redundancy and discord because it lacks interconnectivity. Take for example, the simple task of double-checking a patient record. Let's say it is to see if your rehab exercise instructor spoke with a patient about modifying their ADLs or therapeutic activities, and if billing actually filed a claim for the service. Without horizontal integration, this single task is extremely time-costly.
First, your office manager retrieves the patient's file from storage and then locates the date in question and the therapeutic modifications involved. Next, the manager will find the staff trainer to ask them if a printout of take-home exercises were given to the patient. The next stop is in the patient's financial file to see if the billings department coded and filed a claim that included services rendered in therapeutic modifications.
Instead of consulting just one integrated source, the manager had to consult with three different sources. Each consultation involved re-filing paper records, opening and closing separate software programs, and manually coordinating the information within.
Now imagine if the task was to double-check not one patient, but 20 patients; and not for one visit, but for a series of visits spanning over three weeks. The time invested in this task would be huge and would take away from other more important tasks.
With Future Health Software implemented your practice, you could utilize true horizontal integration and achieve this kind of task in a few seconds all thanks to a central VOS source of clinic data. This data is easily accessed and grouped according to multiple search parameters. This allows tasks to be accomplished efficiently and effectively.
With horizontal integration, more meaningful work is possible because staff work in unison and anticipate the needs of the doctor's treatment plan. No longer are they stuck playing catch-up always staggering three steps behind the doctor. Now staff has more time to focus on other tasks and improve their practice's bottom-line.
Happy Staff Makes a Happy Practice
As quality and size of workload are critical to job satisfaction, a digital management like Future Health will improve your staff's outlook. Staff morale can make all the difference in how patients experience and perceive your practice. All it takes is the integration of the digital software by Future Health to transform those monotonous piles of paperwork into an opportunity for a new kind of truly meaningful work.